Terms and Conditions, Privacy Policy & Refund and Cancellation

1. The fee once paid against a candidate cannot be exchanged, cancelled.

2. If payment is done multiple times due to any technical issues, refund is may possible after submitting requesting letter along with bank statement(s) .

3. This payment is made towards the said purpose in the application only. However, the candidate should submit the application ONLINE by referring the payment details. Please ensure that you submit the application ONLINE and make the payment within the stipulated date & time if any.

4. Here payment of fee will not make you eligible for the purpose you selected. AU committee will verify your candidature as per the university rules and guidelines and will decide to accept or reject. The application and the payment may be submitted only if the candidate thinks he is eligible.Once payment is made, no refunds or cancellation will be permitted.

5. Any legal disputes should be limited to Visakhapatnam jurisdiction.

We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and applicant information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

Note: Our privacy policy is subject to change at any time without prior notice. To make sure you are aware of any changes, please review this policy periodically.


Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

https://exams.andhrauniversity.edu.in/ website ensures that every transaction that takes between you and our AU website through online is in a safe and secure environment. This can be achieved, as https://exams.andhrauniversity.edu.in/ website is protected by Secured Socket Layer (SSL) technology.


We collect personally identifiable information (Email Id., Name, Contact number, etc.) from you when you apply for the https://exams.andhrauniversity.edu.in/ services. Any one can browse some sections of our site without being an applicant for https://exams.andhrauniversity.edu.in/ services. Certain activities (such as applying for the AU Examination, Application Status, Complaint Status, etc) do require Registration. We do use your contact information to send you information in case needed.


We use Personal Information for smooth conduct of AU . We use your personal information to check your eligibility to appear for the AU examination as per G.O. is issued by AP state government from time to time. We use your personal information to resolve disputes, troubleshoot problems, help promote a safe service, collect fees owed, detect and protect us against error, fraud and other criminal activity, enforce our terms and conditions, and as otherwise described to you at the time of collection.

In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.AU is not responsible for any Credit/Debit card/Netbanking details used by the banker.


A "cookie" is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. AU places both permanent and temporary cookies in your computer's hard drive. AU cookies do not contain any of your Personally Identifiable Information.


We may share personal information with our other education department and other related department entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts, correlate related or multiple accounts to prevent abuse of our services.

We may disclose personal information, if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy, respond to claims that an advertisement, posting or other content violates the rights of a third party or protect the rights, property or personal safety of our users or the general public.


As a condition for the use of the AU Website, the User warrants that they will not use the Website for any purpose that is unlawful or illegal under any law for the time being in force within or outside India or prohibited by this Agreement. In addition, the AU Website shall not be used in any manner, which could damage, disable, overburden or impair it or interfere with any other party's use of the Website. The User shall refrain from obtaining or attempting to obtain any materials or information through any means not intentionally made available or provided for or through the Website.


Our site links to other websites that may collect Personally Identifiable Information about you. AU COMMITTEE is not responsible for the privacy practices or the content of those linked websites.


Andhra University reserves the right at all times to disclose any information as is necessary to satisfy or comply with any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in AU sole discretion.

Andhra University does not control or endorse the content, messages or information found in any communication service and, therefore, AU specifically disclaims any liability or responsibility whatsoever with regard to the communication services and any actions resulting from the user's participation in any communication service.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. User is responsible for keeping himself updated of and adhering to such limitations if they download the materials.


AU reserves the right, in its sole discretion, to terminate the access to the website and the related services or any portion thereof at any time, without notice.


Questions regarding this statement should be directed to the following address: pgexams@andhrauniversity.edu.in